In short
We collect only what we need to help you: your contact details, your order details and the files you send. We never sell your data and never share your work. We keep order files for 12 months and delete them sooner if you ask. You can ask to see, correct or delete your data at any time by emailing info@premierdissertations.com.
1. Who we are
Premier Dissertations is responsible for the personal data described in this policy. Our business name and registered address are shown in the footer of every page of this website. For any privacy question or request, contact us at info@premierdissertations.com.
2. What we collect
Details you give us: your name, email address, WhatsApp number, country or time zone, level and subject of study, deadline, and anything you write in our forms or messages.
Files you send us: drafts, data files, supervisor comments and other documents for your order.
Payment details: our payment provider tells us your name, email and the amount paid. We never see or store your card details.
Website data: your device and browser type, approximate location, the pages you visit and how you found us, collected through cookies (see our Cookie Policy).
3. Why we use it
To reply to your enquiry and send you a quote. To deliver your order, amendments and refunds. To take payments and keep the records the law requires. To keep our website safe and stop spam and fraud. To understand how people use our website so we can improve it. To send you offers, only if you agree.
4. Our legal reasons
We use your data to carry out the order you asked for (contract), to meet legal duties such as tax records (legal obligation), to run and protect our business in ways you would expect (legitimate interests), and for marketing and non-essential cookies only with your consent. You can withdraw consent at any time.
5. Who we share it with
We never sell your data. We share it only with services that help us run our business, and only what they need:
- Stripe (payments)
- Google Workspace (email and file storage)
- WhatsApp (messages)
- Google Analytics and Google Site Kit (website statistics)
- Meta pixel (measuring our adverts)
- OneSignal (website notifications, only if you allow them)
- Trustindex (showing reviews)
- Wordfence (website security)
We may also share data if the law requires it.
6. Where your data is handled
Some of your data may be handled outside the UK, for example by the payment, email and messaging services we use. When it is, we make sure it is protected by safeguards approved under UK law.
7. How long we keep it
Files and messages for an order: 12 months after the order ends. Payment and accounting records: 6 years, as UK tax rules require. Enquiries that did not become an order: 12 months. You can ask us to delete your files sooner at any time.
8. Your rights
You can ask us to give you a copy of your data, correct it, delete it, limit how we use it, send it to another provider, or stop using it for marketing. You can also object to us using it for our legitimate interests. Email info@premierdissertations.com and we will reply within one month. This is free.
9. Keeping it safe
Our website uses an encrypted connection, our team works under confidentiality agreements, and access to your files is limited to the people working on your order.
10. Children
Our paid services are for people aged 18 and over. Our free tools are for people aged 16 and over. We do not knowingly collect data from children under 16. If you think we have, please contact us and we will delete it.
11. Complaints
If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
12. Changes
We will update this policy when the way we use data changes, and show the new date at the top.
